Patient Advocate And The Significance Of Their Service

By Arline Bradley


These individuals are primarily concerned with the care of patients and whether they have got sufficient knowledge about health plans. Patient advocate is a role that can be played by an individual or also by an organization that specializes in these services.

Individual advocates liaise between the patients and the provider of the health care service. These individuals normally have a background in matters of health care or social work. They may for example have been doctors or nurses who have changed their focus. The field of nursing has specifically focused on advocacy as part of its training. It is covered as part of nursing ethics. Those with legal knowledge will also find it very relevant. Worth noting is that most of those practicing in this advocacy have a degree in a particular field.

This advocacy entails providing services such as assisting old patients move into nursing homes, overseeing transportation of these individuals and also payment assistance.

Currently an advocate requires no special license or accredited certification in order to operate. However, Institutions are offering training and certificate programmes for those in this field. They do this through organizing workshops. Legal knowledge is however indispensable as one is required to adhere to the various legislation and rules that has been established. It is therefore incumbent upon the one to educate him or herself.

This advocacy ensures that the client is sufficiently informed to ensure that he remains aware of the various procedures and requirements set by the health provider and other requirements. He or She may separately help the health care provider with relevant communication or issue concerning the patient. He or she simply acts as a link between the two. The advocate can therefore contribute immensely to the successful treatment of the patient by ensuring that the latter does not undergo any unnecessary fear, strain or anxiety when confronting issues such as basic formalities.

It is also incumbent upon the advocate to provide the client or family with information such as published literature that he or she thinks are necessary. The same can be extended to the health care provider. He or she also ensures that family members and other concerned parties have been informed on the progress of the patient. Another important role is ensuring the confidentiality of the client information is given priority. Unauthorized persons should not be privy to such information.Dispute solving is part of the advocacy. This involves seeking the help government agencies or even seeking justice from the court. A good example is a conflict with the insurance company.

Advocates may also be members of organizations that investigate and offer advice on healthcare issues. In these reports they ensure that the interests of the patients are safeguarded. Since some of these people are professionals, they agitate for the best practices in matters of provision of health services. The government has bolstered these efforts by setting up offices that ensure these practices are promoted and handle complains.

Personal skills are extremely important.He or she must always maintain a line between showing concern for the client and getting to much attached. Since this is an extremely difficult time for the patient, the advocate simply acts as supporter, backer, believer and even the spokesperson. Therefore this person may be a member of your family, relative, a chaplain, professional advocates or any person who can play these roles best.




About the Author:



No comments:

Post a Comment